Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Performance Analysis, Taking Meeting Minutes, Text Mining, System Implementation

Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Process Mapping, Microsoft Visio, Customer experience strategy (CX), User Research, User Feedback, Analysis

Skills you'll gain: Vibrations, Control Systems, Systems Engineering, Mathematical Modeling, Simulation and Simulation Software, Engineering Analysis, Engineering Calculations, Engineering Design Process

Skills you'll gain: Digital Marketing, Social Media Marketing, Marketing Channel, Marketing Automation, Marketing Strategy and Techniques, Social Media Strategy, Digital Advertising, Email Marketing, Content Marketing, Search Engine Optimization, Paid media, Marketing Communications, E-Commerce, Customer Relationship Management (CRM) Software, Demand Generation, Marketing Analytics, Customer Service, Web Applications

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation

Skills you'll gain: Matplotlib, Statistical Hypothesis Testing, Data Analysis, Data Import/Export, Data Visualization, Data Cleansing, Probability & Statistics, Data Manipulation, Statistics, Descriptive Statistics, Pandas (Python Package), Exploratory Data Analysis, Data Science, Python Programming, Computational Logic

Skills you'll gain: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Technology Solutions, Digital Transformation, Insurance, Data Ethics, Business Process Automation, Change Management, Customer Service, AI Personalization, Automation, Operational Efficiency

Skills you'll gain: Data Ethics, Generative AI, Social Justice, Artificial Intelligence, Business Ethics, Ethical Standards And Conduct, Data Validation, Compliance Management, Verification And Validation, Diversity and Inclusion, Mitigation, Algorithms, Data Science

Skills you'll gain: Data Structures, C++ (Programming Language), Programming Principles, Algorithms, Theoretical Computer Science, Object Oriented Programming (OOP)

Skills you'll gain: Application Development, User Experience, User Interface (UI), Data Modeling, Sprint Retrospectives, Platform As A Service (PaaS), Service Recovery, Digital Transformation, Drive Engagement, Technology Solutions, User Feedback, Application Deployment, Customer Engagement, Cloud Platforms, Technical Product Management, Workflow Management, Automation, Product Management, System Implementation, Systems Integration

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Usability Testing, User Research, Usability, Surveys, UI/UX Research, Software Testing, Human Computer Interaction, Survey Creation, User Experience Design, Software Quality (SQA/SQC), Web Content Accessibility Guidelines