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Explore the Customer Service Course Catalog
- Status: Free TrialStatus: AI skills
Skills you'll gain: Cyber Threat Hunting, Incident Response, IT Service Management, Identity and Access Management, Cloud Computing, Information Technology Infrastructure Library, Endpoint Security, Malware Protection, Penetration Testing, Linux, Computer Security Incident Management, Database Management, Network Security, Networking Hardware, TCP/IP, Intrusion Detection and Prevention, Cybersecurity, Cyber Threat Intelligence, Interviewing Skills, Cyber Security Assessment
- Status: Free Trial
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, OpenAI, Workflow Management, Machine Learning, Application Deployment, Large Language Modeling, IBM Cloud, Artificial Intelligence, Program Development, Natural Language Processing, Deep Learning, Business Process Automation, Automation, Customer Service, Content Creation, Market Opportunities, Image Analysis, Data Science
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Forecasting, Supply Chain Planning, Process Improvement, Supplier Management, Operations Management, Customer Demand Planning, Purchasing, Production Process, Supply Management, Supply Chain, Warehouse Management, Inventory and Warehousing, Inventory Management System, Logistics
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Marketing Analytics, Keyword Research, Email Marketing, Customer experience strategy (CX), Google Analytics, Search Engine Marketing, Marketing Communications, Digital Marketing, Analytics, Digital Media Strategy, Content Marketing, Online Advertising, Web Analytics and SEO, Marketing, Web Analytics, Search Engine Optimization, Marketing Strategies, Data Analysis, Data Visualization
- Status: Free Trial
Skills you'll gain: User Story, Software Development Life Cycle, Software Architecture, Sprint Retrospectives, Agile Software Development, Kanban Principles, DevOps, Backlogs, Software Design, Scrum (Software Development), Information Technology, Agile Project Management, Software Engineering, Computer Hardware, Software Design Patterns, Agile Methodology, Sprint Planning, Leadership, Risk Management, Communication
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Productivity, Calendar Management, Organizational Skills, Gmail, Generative AI, Artificial Intelligence, Large Language Modeling, HubSpot CRM, Business Process Automation, Email Marketing, Google Sheets, Workflow Management, Google Workspace, Data Integration, Automation, Creative Thinking, Ingenuity, Brainstorming
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Excel Macros, Excel Formulas, Data Synthesis, Microsoft Excel, Productivity, Data Visualization, Spreadsheet Software, Data Analysis, Generative AI, Artificial Intelligence, Pivot Tables And Charts, Data Cleansing, Large Language Modeling, Interactive Data Visualization, Data Integration, Productivity Software
Coursera Project Network
Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing
- Status: Free Trial
Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Data Storage Technologies, Cloud Computing, Cloud Services, Servers, Network Administration, System Configuration, Virtualization, User Accounts
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, Sales Development, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer
- Status: Free Trial
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication
- Status: Free Trial
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- IBM Cybersecurity Analyst: IBM
- AI Foundations for Everyone: IBM
- Supply Chain Management: Rutgers the State University of New Jersey
- Digital Marketing: University of Illinois Urbana-Champaign
- IBM IT Scrum Master: IBM
- ChatGPT + Zapier: AI-Powered Email Mastery: Vanderbilt University
- ChatGPT + Excel: AI-Enhanced Data Analysis & Insight: Vanderbilt University
- Create a Customer Service Survey in Microsoft Forms: Coursera Project Network
- System Administration and IT Infrastructure Services: Google
- Sales and CRM Overview: Salesforce