Skills you'll gain: Proposal Writing, Interpersonal Communications, Verbal Communication Skills, Active Listening, Public Speaking, Constructive Feedback, Business Writing, Grammar, Technical Writing, Technical Communication, Writing, Communication, Presentations, Business Correspondence, Technical Management, Trustworthiness, Persuasive Communication, Storytelling, Non-Verbal Communication, Business Communication

Skills you'll gain: Programming Principles, Python Programming, Computer Programming, Computational Thinking, Algorithms, Problem Management, Data Structures, Integrated Development Environments, Debugging, Development Environment

Skills you'll gain: Peripheral Devices, Virtualization, Computer Hardware, System Configuration, Virtualization and Virtual Machines, Computer Systems, Virtual Machines, Operating Systems, Hardware Architecture, Hardware Troubleshooting, Linux, Software Installation, Technical Support, Mac OS, Computer Architecture, File Systems, Network Infrastructure, Data Storage, User Accounts, Disaster Recovery

Skills you'll gain: Package and Software Management, File Systems, Microsoft Windows, Desktop Support, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Technical Support and Services, File Management, Linux Commands, Software Installation, Identity and Access Management, Authorization (Computing), Virtualization

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Personalized Service, Large Language Modeling, Artificial Intelligence, Program Development, Customer experience improvement, Customer Insights, Workflow Management, Automation, Content Creation, IBM Cloud, Image Analysis, Virtual Environment, Business Ethics

Skills you'll gain: Technical Support, Hardware Troubleshooting, Cloud Computing, Cybersecurity, Help Desk Support, System Support, End User Training and Support, Network Troubleshooting, Cloud Security, Computer Hardware, Network Administration, Customer Service, Data Storage, Issue Tracking, Operating Systems

Skills you'll gain: Technical Writing, Technical Documentation, Technical Communication, Design, Software Documentation, Graphic and Visual Design, Typography, Augmented and Virtual Reality (AR/VR), Proofreading, Multimedia, GitHub, Content Management, Version Control

Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Incident Management, Application Performance Management, Continuous Integration, Scripting

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering, Help Desk Support, Network Support, IT Automation, Product Support, Data Ethics, Artificial Intelligence, Automation

Skills you'll gain: Grant Writing, Peer Review, Technical Writing, Technical Communication, Writing, Scientific Methods, Journals, Editing, Grammar, Research, Media and Communications, Ethical Standards And Conduct

Skills you'll gain: Firewall, Network Security, Linux, Linux Administration, Linux Servers, Network Administration, Security Controls, Hardening, File Management, File Systems, System Configuration, Command-Line Interface