Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Learning Styles, Learning Strategies, Test Planning, Requirements Analysis, Technical Documentation

Skills you'll gain: Technical Communication, Technical Product Management, Workflow Management, Performance Metric, Data Analysis, Agile Methodology, Project Management, Stakeholder Communications, Communication, Data-Driven Decision-Making, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, R Programming, Data Visualization

Skills you'll gain: Technical Drawing, Engineering Drawings, Computer-Aided Design, Visualization (Computer Graphics), Prototyping, Functional Design, Product Design, Usability

Skills you'll gain: Spreadsheet Software, Financial Statement Analysis, Excel Formulas, Microsoft Excel, Financial Analysis, Balance Sheet, Accounting, Profit and Loss (P&L) Management, Cash Flows, Registration, Web Servers

Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Scenario Testing, Customer Support, Cloud Storage, Serverless Computing, Database Management

Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols

Skills you'll gain: Maintainability, Security Testing, Performance Testing, Software Testing, Software Technical Review, Code Review, Application Security, Software Quality (SQA/SQC), Regression Testing, Software Quality Assurance, Test Planning, Test Case, Test Tools, Browser Compatibility

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Incident Response, Computer Security Incident Management, Cyber Threat Hunting, Cyber Operations, Intrusion Detection and Prevention, Threat Detection, Cyber Attacks, Cyber Security Assessment, Cybersecurity, Network Security, Network Monitoring, Data Security, Network Analysis, Malware Protection, Vulnerability Assessments

Skills you'll gain: Health Informatics, Health Technology, Health Policy, Health Care, Healthcare Industry Knowledge, Health Information Management, Information Technology, Health Care Procedure and Regulation, System Requirements, Interoperability, Electronic Medical Record, Data Literacy, Technology Strategies, Medical Imaging, Emerging Technologies, Information Privacy

Skills you'll gain: Desktop Support, Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, End User Training and Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Patch Management, Technical Communication