• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Technical Support Course Catalog

    • Status: Free
      Free
      A

      Amazon Web Services

      Getting Started with Amazon Neptune

      Skills you'll gain: Amazon Web Services, Databases, Database Management, Database Administration, NoSQL, Database Architecture and Administration, Technical Design

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Accélérer l'échange de connaissances avec Agentspace

      Skills you'll gain: Google Workspace, Collaborative Software, Gmail, Google Docs, Slack (Software), Generative AI Agents, Intranet, Google Sheets, OAuth, Identity and Access Management, Enterprise Application Management, Productivity Software, Application Programming Interface (API), Information Management, Data Access, Agentic systems, Application Deployment, Data Store

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Planning for a Google Workspace Deployment - Español

      Skills you'll gain: Data Migration, User Provisioning, Change Management, Organizational Change, Google Workspace, Email Security, Cloud Computing, System Implementation, End User Training and Support

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Créer un diagramme de Brainstorming avec Creately

      Skills you'll gain: Brainstorming, Process Flow Diagrams, Ideation, Personalized Service, Data Import/Export, Data Visualization, Productivity Software, Account Management, Collaborative Software, Cloud Applications, Data Analysis

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Logging and Monitoring in Google Cloud - Français

      Skills you'll gain: Google Cloud Platform, Debugging, System Monitoring, Application Performance Management, Cloud Management, Event Monitoring, Real Time Data, Performance Tuning, Continuous Monitoring, Performance Testing

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Mastering Security Management with CDO

      Skills you'll gain: Event Monitoring, Incident Response, Computer Security Incident Management, Security Management, Cyber Security Policies, Firewall, Security Information and Event Management (SIEM), Command-Line Interface, System Monitoring, Configuration Management, Continuous Monitoring, Object Oriented Design, User Interface (UI), Threat Detection, Computer Displays, UI Components, Simulations

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing BGP in a Service Provider Network

      Skills you'll gain: Network Planning And Design, Telecommunications

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Facebook Growth: Boost Your Engagement

      Skills you'll gain: Facebook, Social Media Content, Social Media Management, Content Strategy, Social Media Marketing, Social Media Strategy, Drive Engagement, Live Streaming, Social Media Campaigns, Content Management, Community Development, Content Creation, Scheduling

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      CyberPatriot

      Skills you'll gain: Cybersecurity, Microsoft Windows, Computer Security Awareness Training, Information Systems Security, Linux, Network Security, Linux Commands, Data Ethics, Data Security, Virtualization and Virtual Machines, Ethical Standards And Conduct, Hardening, Command-Line Interface, Virtual Machines, Operating Systems, Personally Identifiable Information, User Accounts, Computer Hardware, File Management

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Experience Essentials: Unlocking the UX Process with Miro

      Skills you'll gain: User Experience Design, User Centered Design, Prototyping, Wireframing, User Research, Design Thinking, Collaborative Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      H

      H2O.ai

      H2O Generative AI Starter Track

      Skills you'll gain: Prompt Engineering, Generative AI, Document Management, Artificial Intelligence, Technical Communication, Artificial Intelligence and Machine Learning (AI/ML), Application Programming Interface (API), Configuration Management

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Responsible AI for Developers: Interpretability & Transparency - 繁體中文

      Skills you'll gain: Data Ethics, Data Analysis, Data Modeling, Artificial Intelligence, Machine Learning, Technical Communication

      Intermediate · Course · 1 - 4 Weeks

    Technical Support learners also search

    Network Support
    Network
    Information Systems
    Network Analysis
    IT Support
    Advanced IT
    Computer Network
    Computer Network Programming
    1…260261262…264

    In summary, here are 10 of our most popular technical support courses

    • Getting Started with Amazon Neptune: Amazon Web Services
    • Accélérer l'échange de connaissances avec Agentspace: Google Cloud
    • Planning for a Google Workspace Deployment - Español: Google Cloud
    • Créer un diagramme de Brainstorming avec Creately: Coursera Project Network
    • Logging and Monitoring in Google Cloud - Français: Google Cloud
    • Mastering Security Management with CDO: LearnQuest
    • Implementing BGP in a Service Provider Network: Cisco Learning and Certifications
    • Facebook Growth: Boost Your Engagement: Coursera
    • CyberPatriot: Packt
    • Experience Essentials: Unlocking the UX Process with Miro: Coursera

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok